Day: June 1, 2016

ISC Customer Support Services Now Under One Phone Number

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From Information Services Corporation, Customer Relations

Beginning June 13, 2016, Information Services Corporation will consolidate its telephone Customer Support to a single toll-free number for all product lines under one new Interactive Voice Response (IVR) system.

When a customer calls 1-866-275-4721 they will hear four selection options to help guide their inquiry to the most appropriate queue: Corporate Registry, Land Registry, Personal Property Registry and all other inquiries.

The IVR options will simplify customer access to service for the product lines that represent the majority of ISC’s customer support calls.

Following implementation of the new IVR system, customers calling a local ISC number will receive a recorded message advising them to call the toll-free number (1-866-275-4721) for customer support.

In Case You Missed It – John Gormley Interview

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By Melanie Hodges Neufeld

As we posted last week, Ronni Nordal was interviewed on the John Gormley radio show. She discussed her recent article for the Benchers’ Digest entitled “Let It Begin With Me”. If you missed the interview, a podcast is available.

New Locum Lawyer Registry

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By Melanie Hodges Neufeld

The Law Society has recently developed a Locum Lawyer Registry, available on our website. A Locum Lawyer is a Saskatchewan lawyer, in good standing with the Law Society, who is willing to make themselves available (for appropriate financial compensation) to provide temporary or limited relief, or practice coverage for other Saskatchewan practitioners who may find themselves in need of some assistance. The services a Locum could be engaged to cover are instances such as holidays for solo practitioners, or extended medical leave. Temporary assistance for major projects or with “catch-up” may also be circumstances in which a Locum  would be helpful.

The website registry also features several useful documents to help with the process such as:

  • Information for Lawyers Seeking Locum Work
  • Tips for Hiring a Locum Lawyer
  • The Contract: Potential Issues and Sample Clauses
  • Ethical Issues and Practice Management
  • Professional Liability Insurance
  • Technology Preparedness
  • Locum Lawyer Scenarios

If you are interested in providing such a service to your fellow members or are in need of assistance, please visit the registry.